'Ohana - Job Aids
The job aids listed below are step-by-step work instructions on how to perform daily tasks with 'Ohana. Our goal is to improve the quality and efficiency of provider interactions with the Plan, thereby creating a positive impact on our members' health.
Click on the desired link below to open or download a copy of 'Ohana’s job aids.
Electronic Claim Submission/Electronic Data Interchange (EDI) Services
How to Become a Registered Web User
- How to Check the Status of a Claim Online
- How to Request Authorizations
- How to Request a Global OB/GYN Authorization Request Online
- How to Request an Outpatient Authorization Request Online
- Medicaid Injectable Prior Authorization Request List
- 'Ohana Pharmacy Services Guide
- 'Ohana Provider Self Service Options
- 'Ohana Web Capabilities
- Process for Corrected or Voided Claims
- Registering for EFT / ERA Services
- Tips on How to File Claims
- What Is HEDIS® ?
HEDIS® is a registered trademark of the National Committee for Quality Assurance (NCQA)
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