MDLIVE Offers Anytime Access to a Doctor

'Ohana QUEST Integration Health Plan has made it easier than ever to see a doctor or therapist. MDLIVE connects you to a doctor online to treat things like cold and flu, fever, pink eye and more. Get the care you need, when you need it. Doctors are available anytime, day or night, even on weekends and holidays. Plus the session comes at no cost to you.

How it works in 3 easy steps

  1. Enroll one of four ways:
    Phone: 1-808-427-7872
    Online: MDLIVE.com/Ohana
    Mobile App: MDLIVE.com/getapp
    Text: Text "Ohana" to 635483 (MDLIVE) Message and data rates may apply
  2. Select
    Choose from a large network of board-certified doctors or licensed therapists
  3. Consult
    See a doctor anytime, anywhere from the convenience of your computer or smartphone

When should I use MDLIVE?

  • If you have a non-emergency medical issue
  • If you need to talk to a therapist
  • Your primary care provider is not available
  • Home, work or on-the-go
  • Nights, weekends and holidays

What can be treated?

General Health

  • Allergies
  • Cold/Flu
  • Constipation
  • Nausea
  • And more

Behavioral Health

  • Addictions
  • Bipolar Disorder
  • Depression
  • Stress
  • And more

Questions about your health plan?

Call 'Ohana Customer Service toll-free at 1-888-846-4262 (TTY 711). They're available 7:45 am - 4:30 pm Hawaii Standard Time.

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