On June 20, 2024, UnitedHealth Group issued a press release offering an update on the Change Healthcare cybersecurity incident that occurred on Feb. 21, 2024. While the investigation to determine whose data is impacted is not yet complete, UnitedHealth Group has started the process to notify impacted customers and shared a website that provides additional information. UnitedHealth Group continues to offer credit monitoring and identity protection services, as well as a dedicated contact center to address questions. You can learn more about the support resources by visiting Change Healthcare Cyberattack SupportExternal Link and/or by reaching out to the contact center at 1-866-262-5342 with any questions.
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IMPORTANT! The following applies for all Med-QUEST members statewide:
Med-QUEST has ended the pause on member disenrollments and restarted the renewals process as of December 2023. Visit medquest.hawaii.govExternal Link for more information.
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