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On June 20, 2024, UnitedHealth Group issued a press release offering an update on the Change Healthcare cybersecurity incident that occurred on Feb. 21, 2024. While the investigation to determine whose data is impacted is not yet complete, UnitedHealth Group has started the process to notify impacted customers and shared a website that provides additional information. UnitedHealth Group continues to offer credit monitoring and identity protection services, as well as a dedicated contact center to address questions. You can learn more about the support resources by visiting Change Healthcare Cyberattack SupportExternal Link and/or by reaching out to the contact center at 1-866-262-5342 with any questions.

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Overview and Resources

QUEST (Medicaid)

'Ohana Health Plan values what you do for our members. Maintaining a healthy community starts with providing quality care to those who need it most. We know our providers work hard to serve their patients.

Resources

  • QUEST (Medicaid) Provider Manual (PDF)
  • QUEST (Medicaid) Provider Quick Reference Guide (PDF)
  • Provider Self-Service Quick Reference Guide (PDF)
  • End-of-Year WCV Incentive Program Letter (PDF)
  • EPSDT Provider Toolkit (PDF)
  • Know Before You Go Flyer (PDF)
  • Provider Resource Guide (PDF)
  • Provider Phone Access Guide (PDF)
  • Appointment of Representative Form (PDF)
  • Learn About Electronic Visit Verification (PDF)
  • Notice of Non-Disclosure of Minor-Initiated Mental Health Care (PDF)
  • Notice of Non-Disclosure of Primary Medical Care and Services for Minors (PDF)
  • Provider Portal Training Guide - How to Submit an Authorization (PDF)
  • Weight Watchers Provider Enrollment Letter (PDF)
  • Weight Watchers Provider Outcome Letter (PDF)

'Ohana Community Care Services

Learn about our managed behavioral health care plan.

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