Disaster Resources

Our hearts go out to all those affected by the recent wildfires in West Maui.

For Maui members affected by the wildfires, we want to ensure your medical needs are being met:

We made our usual authorization process easier during this time. This is so you can receive care from your doctors. Medications can be refilled at any time, even if it is too soon.

• Our medical transportation vendor is Intelliride. They can help with your transportation needs. Call 1-866-790-8858
• Disaster relief services are available through:
  • FEMA (Federal Emergency Management Agency): 1-800-621-3362
  • American Red Cross Hotline: 1-800-RED-CROSS or 1-800-733-2767
• Crisis counseling services:
  • SAMHSA Disaster Distress Helpline: Call or text 1-800-985-5990
  • Hawaii CaresExternal Link: Call or text 988
• Child trauma resource information: National Child Traumatic Stress Network websiteExternal Link
• Find community resources in your area: 'Ohana Findhelp websiteExternal Link.

Visit the County of Maui websiteExternal Link for more information and updates.

Questions?

Contact ‘Ohana Health Plan at the following toll-free numbers:

• Community Care Services (CCS) Members: 1-866-401-7540, 24 hours, 7 days a week
• Medicare Members: 1-877-457-7621, Monday – Friday, 8 a.m. to 8 p.m.
• QUEST Integration Members: 1-888-846-4262, Monday - Friday, 7:45 a.m. to 4:30 p.m. HST

TTY: 711