Quality Care From Our Family to Yours.

'Ohana Health Plan can be the smart choice for your Medicaid needs. We are committed to providing you and your family with the quality health care you deserve.

You Are a Part of Our 'Ohana.

The QUEST Integration program brings managed care services to all of Hawai'i's Medicaid members.

  • Customer service staff
  • Your choice of doctors
  • Offices in Kapolei and Hilo

Are You Eligible?

  • QUEST Integration serves Medicaid members of Hawai‘i
  • You must meet certain low income and other requirements
  • Eligibility for the program is determined by Med-QUEST

Caring Service

We are here for you when you have questions. Call Customer Service toll-free at 1-888-846-4262 (TTY 711). We are always glad to help.

QUEST Integration Plan Documents 

You can request for us to mail you a paper copy of any printed material. Just log into your secure web portal and order a copy. You can also call customer service to request a copy. The material will be provided to you within 5 business days. All at no cost to you.

2023 Directories

Learn how to access a digital version of our Provider Directory via a third-party smart phone or web based application by going to our Connecting Your Healthcare page and navigating to the “Current Members: What To Do Now” section.

Helpful QUEST Integration Information

For these services, call 'Ohana Health Plan Customer Service toll-free at 1-888-846-4262 (TTY 711):

  • Vision (Premier)
  • Hearing (HearUSA)
  • Pharmacy
  • Behavioral Health

For these services, call the corresponding number:

  • Transportation Requests:
  • Transportation Ride Assist Line:
  • Dental – Community Case Management Corporation (CCMC):
  • Hawai'i MED-QUEST Division:
    1-800-316-8005 (TTY 1-800-603-1201)

You can call our 24-Hour Nurse Advice Line for free. The number is 1-800-919-8807.